Our world revolves around smart digitalization of customer communication and business processes for corporations and public services.
Our solutions follow a clear philosophy using the advantages of our proprietary software. Our software contains our extensive experience from major digitalization projects at public entities and large corporations. With this sophisticated toolbox, also you can reach a new level of efficiency and security.
We have summarized our portfolio of offers for you in four categories:
Smart Business Processes
Lifecycle Documents
Hybrid Output Management
Automated Contracts
Brünnenstrasse 126
3018 Bern
Schweiz
Tel 031 511 54 00
https://www.idparc.ch
Products & Services
Smart Business Processes Product & Cloud Service show product detailhide product detail
- Price
- On demand
- Version
- 5
- Description
-
Your communication with customers is slow, based on boring too complicated forms, or should be moved into a digital framework anyhow soon?
With our cloud based platform we bring your customers and staff together at a virtual table.
In the future, your customers do not need to fill pdf forms anymore. Their requests are directly captured in intelligent online documents. In contrast to conventional forms, our system only asks for case-specific information and adapts dynamically to customer needs during the session. Customers are therefore intuitively guided and save time when entering data or information.
Now starts the interesting part for your firm: based on the customer entries, a business process with dynamic workflow is triggered. The workflow distributes tasks directly to the responsible employees and makes sure that only those with permissions are allowed to see/edit the customer request and associated data.
All customer data can be used directly without media breaks on the platform in downstream business processes. During this “re-use“ of data, bi-directional encrypted communication between all involved is ensured.
- Technology
- We use DocGenie, our centralized and cloud-based platform. It does not require installation on clients and runs in any modern browser. Thanks to various interfaces, DocGenie can be easily integrated into existing and changing system landscapes.
- Hosting
- in Switzerland
Lifecycle Documents Product & Cloud Service show product detailhide product detail
- Price
- On demand
- Version
- 5
- Description
-
In your company there is a lot of binding documentation, guidelines, instructions, leaflets or tariffs - also decrees in your authority - which are constantly changing and you and your customers are losing perspective?
Our solution prevents your portfolio of documents sinking into chaos because you always keep control over consistency. Even required changes to existing legal agreements can be flagged to those responsible if relevant rules or regulations change.
With our proven solution you see the version history of all your documents across the time line and keep them well organized and centrally filed.
Through a powerful search function, you find the relevant documents quickly.
Any changes to documents are automatically logged and visually presented. Within the document, you have full access to the current and all previous versions and can see what changed exactly and by whom.
Of course, additional data such as images, tables or formulas can also be inserted directly into the system.
- Technology
- We use DocGenie, our centralized and cloud-based platform. It does not require installation on clients and runs in any modern browser. Thanks to various interfaces, DocGenie can be easily integrated into existing and changing system landscapes.
- Hosting
- in Switzerland
Hybrid Output Management Product & Cloud Service show product detailhide product detail
- Price
- On request
- Version
- 5
- Description
-
Do you want to stand out from the crowd of competitors? Or important documents have to be sent to your customer?
Sometimes, even in the digital age, communication by post is still necessary.
The individualized mass mailing of print media by post is considered time-consuming and expensive.
Until now! Because with our solution you can achieve fully automatic printing and mass mailing of demanding, individualized documents. It doesn't matter whether you want it sent digitally or by post, the choice is yours!
All you need is an Excel file with the recipients and the content of the cover letter.
Alles was Sie benötigen ist lediglich eine Excel-Datei mit den Empfängern sowie den Inhalt des Anschreibens. Even multilingual mailings with different inserts in each case are no problem. You do everything in one operation!
A special highlight for you: your work is done once you have sent the order. Our platform, which is integrated with high-quality partners, takes care of all other work steps such as printing out the documents, compiling the documents for each recipient in the correct language, enveloping with enclosures, franking and posting them to the post office!
- Technology
- We use DocGenie, our centralized and cloud-based platform. It does not require installation on clients and runs in any modern browser. Thanks to various interfaces, DocGenie can be easily integrated into existing and changing system landscapes.
- Hosting
- in Switzerland
