Unblu now offers the most complete suite of conversational solutions for the financial industry, comprising four products: Unblu Spark, Unblu Meet, Unblu Cast, and Unblu Branch.
Following the acquisition of the software provider adiacom in November 2022, Unblu has added powerful new products to its offering. To ensure maximum understanding of each product's capabilities, Unblu has unveiled dynamic new branding that communicates the unique value each product brings.
Javier Puga, EVP of Marketing, highlights the transformational solutions added to their portfolio and the challenges faced in branding. He emphasizes that the new branding clearly communicates the individual benefits and characteristics of each product, enhancing customer understanding.
Unblu's four products maximize conversational success in specific customer journeys:
- Unblu Spark: An end-to-end Conversational Engagement Platform with Conversational AI, Secure Messenger, Video & Voice, and Co-Browsing, fully integrated into current digital channels. It enhances e-banking and mobile app experiences, providing better and more profitable customer service and advice.
- Unblu Meet: A GDPR-compliant European meeting solution that enhances sales success with no downloads and guaranteed high performance. It supports legally binding signatures and KYC processes.
- Unblu Branch: Blurs the line between digital and physical service experiences, elevating customer experiences with digital elements like a virtual concierge. This allows one agent to remotely serve multiple branches, controlling touchpads, ID verification, access to secure rooms, and more.
- Unblu Cast: Empowers organizations to broadcast to a global audience of up to 10,000 attendees for large digital or hybrid events. This professional broadcasting software supports corporate, white-labeled events with video production and distribution.